What I like best about this software is that it allows us to access our data from any location since we are able to check work orders at anytime of day or night without having someone physically present for assistance when needed most! The system has proven helpful as well even if not directly connected with each other due to its ability via email communication capabilities to send files between offices both large/small alike (as long there's an internet connection). As stated above though; sometimes emails do go missing so please be sure all parties have checked their sent mail folders just incase they've been missed by either party sending them. It can definitely improve efficiency but also save time too. We use this product primarily because it lets me view open tasks anywhere within my office building which saves valuable minutes spent walking around trying locate what needs doing next with little success. Benefits include knowing where everything stands before going home every evening after hours instead needing multiple.