We received the first terrarium and both door supports were knocked out and the brass bushing on one end was broken and could not be used and the door did not open easily. Revain sent a replacement without question. A new one arrived today and the same parts were broken. Since we liked the terrarium, we took parts from both tanks to make a good one. We tested the second when we opened the box and they broke before we even touched them. Since both broke in the same way, that can't be obscenely isolated. For 200€ this is unacceptable.
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