UPDATE: The vacuum cleaner no longer works. The worst thing is that vacuum cleaner repair shops can't fix them because Shark is private property. They don't allow anyone but them to work for them. :( Will try to return it now. Can't believe it broke right after this review. I spent a lot of time reading reviews before buying this vacuum. There are so many handheld vacuums on the market. But I finally made up my mind, faith and I have to say it's a WORKHORSE We have a 120 pound black lab that sheds a few handfuls of fur a day I used Swifter sheets every day but that's not all , and I hate wasting them I use the Shark Vertex and it's amazing, I like its maneuverability It lays perfectly flat to get under low spots and rotates great for moving furniture quickly The suction is great pretty powerful for a stick vacuum probably my only gripe is that the canister is so small my bum has to empty it 2-3 times but i don't mind if it's like that pulls a lot of hair. That means it really cleans. I like it. I can climb stairs very easily without lugging a heavy vacuum cleaner up and down. I use it on both carpet and floors. hardwood, and it changes very easily. Our rug is also very thick and it works great. I even vacuumed our entire 2,000 square foot house with it and it did a great job even though I emptied the bin 10 times. on the bottom so it stands for storage. Ultimately, this is my new favorite vacuum cleaner and it's definitely worth it.
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