The knowledge base is very detailed, which makes it easy for users to find information quickly without having to search through pages or books. It's also great that you can upload files directly from other programs like Word documents, PDFs etc. This has been my favorite part about KBMP so far! I wish there were more options when making categories as well as more features in general. It would be nice if I could customize how often articles are updated/changed. There should be a way to add attachments to an article instead of uploading them separately. Also, have folders within each category (eg., "Finance" folder). Having all your financial info organized this way allows you to access everything you need at once with ease. You don't have to remember what page number something was located on because it will always show up under its respective category.