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United States of America, Columbia
1 Level
680 Review
37 Karma

Review on Rollibot by Ben Dixon

Revainrating 1 out of 5

The Rollibot Online Store Does Not Live Up to the High Expectations of Its Customers

I recently had the misfortune of making a purchase from Rollibot's online store, and I have to say that my experience there was nothing short of a total letdown. Their website was clumsy and difficult to traverse, despite the fact that they claimed to be innovative and on the cutting edge of technology. When I went shopping for a new air purifier, one of my primary goals was to find one that was both fashionable and effective in its use of energy. Despite the fact that Rollibot offered a few choices that satisfied my requirements, the absence of additional information and customer reviews left me feeling unsure about making a purchase from them. To make matters even more frustrating, when I attempted to get in touch with their customer support team in order to obtain additional information, I was met with lengthy wait times and responses that were not very helpful. My experience as a customer at Rollibot was made more difficult by the fact that the company's customer support team appeared to be both understaffed and overworked. The Rollibot online business is not one that I would recommend to anyone. Even though they may have cutting-edge technology and aesthetically pleasing designs, the fact that they are difficult to use and provide poor customer service make them a less-than-ideal option for anyone looking to purchase home or kitchen appliances.

Pros
  • increases living quality.
Cons
  • Customer service wait periods are excessive.