It is great to use the knowledge base to create courses and assign them to users. It is easy to find your courses and see what users have viewed, which is nice. It is also easy to create and edit courses and create new users. The content library is a bit outdated and does not have some of the more popular courses. There are some courses that are not very popular and could use more content. It is a great system to create courses and assign them to users. This helps our staff to be more efficient and gain knowledge.