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Saudi Arabia
1 Level
719 Review
58 Karma

Review on SOAEON by Samuel Naidu

Revainrating 1 out of 5

SOAEON: Not Living Up to Expectations

Recently, I decided to give SOAEON a shot, and I'm sorry to say that it was not an enjoyable experience for me. Even though they have an impressive assortment of products, the quality of the items they sell leaves a lot to be desired. The clothing I bought was of poor quality and came apart after just one cycle through the washing machine. In addition to this, the website is difficult to traverse due to its excessive clutter. It is not easy to discover what you are looking for, and the product descriptions offer little to no specific information. The procedure of checking out was also a nuisance, and it took a significantly longer amount of time than it should have. The unhelpfulness of their customer support is a further blow to an already difficult situation. When I tried to contact them about my purchase, they responded very slowly and showed no interest in helping me resolve the problem I was having. Unfortunately, SOAEON does not live up to the expectations I have set for myself as a do-it-yourself specialist in terms of the quality of the materials and products I purchase. They do not provide high-quality goods and a purchasing experience that is easy and stress-free, so I would not recommend them to anyone.

Pros
  • An easy to use platform.
Cons
  • products with few details.