The best part of Boost.AI is the ability to have a virtual agent in a conversation with your customers. It helps in streamlining the customer service experience and reduces the effort required to handle service requests. The UI is quite simple and easy to use. It can be used to automate any kind of customer service related task. I have not found anything that I dislike about this platform. It is a very good tool for automating various customer service related tasks. It helps in handling service requests, answering FAQs and resolving customer queries. It is a very good tool for handling any kind of customer service related task.