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Boost.ai Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Boost.ai

Conversational AI software to build virtual agents that automate customer service and internal support channels, enhance human agent efficiency and drive revenue through online conversations. Deploy a transformative customer experience in days and not weeks, built on a foundation of the highest quality natural language understanding (NLU). It's the sophistication of the NLU that makes virtual agents from boost.ai able to handle thousands of user intents without any drop in resolution rates.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Great solution, very professional and customer service reps

The ability for our chatbot system is almost limitless when it comes down to customizing features such as what type or category we want them categorized under etc! I have yet been disappointed with this product because there are so many options out here which can be overwhelming at times but you get used too quickly by just trying things until they work best fit your needs/business goals!! Our team has realized great success using their services thus far since implementing into my organization…

Pros
  • Great customer service support if needed
Cons
  • It's pretty much all good

Revainrating 5 out of 5

A great solution if you are looking

The best part of Boost.AI is the ability to have a virtual agent in a conversation with your customers. It helps in streamlining the customer service experience and reduces the effort required to handle service requests. The UI is quite simple and easy to use. It can be used to automate any kind of customer service related task. I have not found anything that I dislike about this platform. It is a very good tool for automating various customer service related tasks. It helps in handling service

Pros
  • This was my first time working using machine learning models when trying out AI services like Amazon Alexa or Google Now.I felt it worked perfectly fine as they were able find specific information quickly & accurately without having too much trouble finding exactly what i needed within minutes!Great job guys!! :)
Cons
  • Good but not great