I love that it allows me to send out emails in bulk from one place without having separate accounts or software for each client/person we are working together! It's very easy-to use too which is awesome because my clients don't really understand tech stuff like they used do when using other tools (like Mail Chimp). The customer support has been great as well - always quick responses via chat whenever something doesn’t work right away during an engagement session etc., but also helpful suggestions about how best implement these new tactics into our campaigns after implementation time comes around!! Nothing at this point yet -- just loving everything thus far. We have had some minor issues here & there where their staff was able assist us immediately by reaching them through livechat however not much more than what could be expected of any service provider who works remotely anyways :) Definitely worth trying if looking solely towards.