This product did not work properly. I've tried making tokens with it and it kept etching random marks. When I used the embossing tool, the pen and cutting tool, all of the same design, didn't leave any random marks. I even tried embossing the matte board with this tool to see what it would do, it left random marks on the matte board. So I know for sure that the tool was the cause of the problem, not the machine. I tried to ask Amy Chomas for help but she never answered. Maybe this one was just misconfigured and others would be fine, but I won't be a customer,
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