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France, Paris
1 Level
758 Review
40 Karma

Review on Aleksander Hreben by Eric Edgar

Revainrating 3 out of 5

Room for Improvement in the Online Shop of Alexander Hreben

I had a mediocre encounter with the Aleksander Hreben online store as a reviewer. Their product assortment is impressive, but their website could be easier to use. The website's navigation was occasionally difficult, and the search feature is not as effective as it could be. It was disappointing that their rates were a little higher than those of the competition. Although not exceptional, the customer support was adequate, and the shipping times exceeded expectations. The products I got were of average quality, and some did not match the website's descriptions. Overall, I believe there is space for growth with regard to user experience, pricing, and product quality at the Aleksander Hreben online store.

Pros
  • Excellent overall performance
Cons
  • Representatives from customer care who are not helpful.