I like that they have many different options to choose from with their products/services! They really do help me out when it comes time in my business plan process as well!! Nothing at this point but great experience so far. Great customer service is what makes them stand apart compared other companies i've used before (such as Constant Contact). If you are looking up more than one option or product then there probably will be some overlap of things which can cause confusion if your not sure about certain details regarding each item listed - just keep asking questions until everything becomes clear :).