I recently bought and installed this product. Its pretty good, the motion sensing works well and it doesn't get that dirty although my water is pretty hard.Pros:-The instructions were pretty good, they had pictures that explained things when the words were too terse, and I appreciate the photos-When I ran into trouble (I didn't know the motion sensing requires the water to literally be in the ON position, I thought they meant just cold, because if its ON its just water flowing down) I called them and someone quickly answered the phone and helped me with it-It comes with all the parts you need, including the deck plate in case you have a 3 hole countertop instead of a 1 hole countertop-This was my first motion sensing faucet and it wasn't that hard to install even though there's extra hoses for the motion sensing box-Installation required very few tools, no fancy basin wrench needed, a simple screw driver is sufficient-Once the motion sensing is setup, it works really well for not just activating but most importantly for turning off the faucet as well. Almost no lag and it doesn't feel annoying like you'd have to pause and spend extra time at the kitchen sink. The sensor is pretty good.Cons:-The nozzle isn't magnetic and retracting smoothly like those $300-400 brand ones. It has a lip on the back that lines up to close.-The 4 AA batteries that are needed don't come with it. Not sure if its because it would increase the BOM cost by $1-2 or there's some shipping liability involved.In summary, I bought this faucet because it was much cheaper (more than $100+, almost half price) compared to the other brands like Moen or Delta but it has the same or better quality. I installed into my new house construction home where I'm replacing all the Moen faucets with Hansgrohe faucets for the bathroom, and this FLOW faucet for the kitchen sink.
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