The best thing about top desk customer support team are they always ready for any issue you have with them as long it's not related in business process or software usage (as far I know).
They never give up when we ask questions even if its very late at night/early morning hours. It can be sometimes hard because some of our customers don't speak english well so communication might take longer than expected but still great experience working here! Nothing really dislike except maybe occasional downtime during maintenance periods which affect us most time by being offline while others use services from this platform like ticketing system etc.,.