Review on Frantie by Kevin Ayala

My experience shopping at Frantie's online site for certain pool items was less than satisfactory, and I recently placed an order there. To begin, it was difficult for me to navigate the website, and it took me a considerable amount of time to locate the items that I was looking for. Second, because the procedure of checking out was so complex, I wound up inadvertently purchasing the incorrect item. To make matters even more frustrating, when I tried to get in touch with customer care for assistance, I was placed on wait for more than a quarter of an hour before getting cut off. After that, I attempted to contact you via email, but I did not hear back from you for several days. When I did eventually get a response from customer support, the representative was unhelpful and appeared to have no knowledge of the products or the policies of the firm. The merchandise that was sent to me was not just of low quality but also did not live up to my expectations. In the end, I decided to send it back, but the procedure for doing so was not only annoying but also required significantly more time than I had anticipated. My experience with Frantie's online store was negative on the whole, and as a result, I would not suggest their business to other people. Their website is difficult to navigate, they provide bad customer support, and the quality of their products is awful. Find another merchant who can meet all of your requirements for your patio, lawn and garden, pools, and hot tubs, in my opinion.