ZERO STARS! The item originally ordered was the wrong size due to an error (was resized when the order was placed). I refused/returned this package and the correct size arrived. The support team pretends not to know anything about the first one. Basically I paid double for a coat. Terrible help. Also, the coat itself is thinner than my adult size and doesn't match the length of the parka. Basically I didn't get what I ordered and expected and customer service loves to play games.
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