I like how easy it is to use. The app has everything you need in one place, including all of my devices for each guest's stay. It can be confusing at first but once you get used to it its great! There are some features that could improve the overall experience. For example, there should be an option to create multiple rooms rather than just 1 per account. Also, I wish they would add more options such as different types of sensors (e.g., temperature, humidity). We have been using this system since last year with no problems. Our guests love being able to control their own comfort level while away from home. They also appreciate knowing when we make any changes or adjustments. This helps them feel safe and comfortable during their time away.