I like that it is very easy to use and configure as you need in your organization. It also makes sense from an organizational standpoint. As far as problems go there are none because of its ease of use! Very simple interface. The only thing would be if they could make some changes so that we can have more control over our data but this isn't too much of a problem. I am able to easily track all of my inventory items and keep up-to-date information about them without having to write down everything or worry about misplacing any items. We have been using mainpact EAM since 2017. The customer support team is very responsive, helpful and knowledgeable. It is quite easy to use and has almost all features that we need. Some of the features are limited in terms of customization. If you want extra functionality from the tool then go for it. However, I believe there is nothing that can be considered as a dislike. The tool helps us manage our inventory across multiple facilities and stores. In addition, we use it to track our work orders.