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Darla Wilmoth photo
Israel, Jerusalem
1 Level
505 Review
0 Karma

Review on 📱 ALORAIR Remote Controller to Adjust Humidity & Temperature, Compatible with Crawl Space Basement Dehumidifier Sentinel HD55 HD90 HDi90 SLGR 1400X, White by Darla Wilmoth

Revainrating 3 out of 5

The first worked two days, called the company - they did nothing.

I set up the dehumidifier and the first remote worked fine for 2 days. Then showed "LO" on the screen and stopped controlling the device. Instructions are short and a joke, no effective troubleshooting steps or explanations. Left me with a question - is it a unit or a remote? I called the manufacturer and this is obviously a common problem as the receptionist knew straight away it was a remote control and her boss would come back to me for an exchange. Waited a week, NO RESPONSE FROM YOUR BOSS. Ordered a new remote from Revain and returned the first one. I AM SERIOUSLY CONSIDERING DRAWING THE DRYER AND SENDING IT BACK AND BUYING FROM ANOTHER MANUFACTURER. I hope I don't regret my decision to keep the device. Got a new remote control and it's been working fine for a week now.

Pros
  • Only AlorAir Sentinel HD90, Sentinel HDi90, Sentinel HD55, Sentinel SLGR 1400X, Sentinel HDi100, Sentinel HDi120, Plug and Play Basement Dehumidifiers are currently supported.
Cons
  • I'll add later