Would like to start with I say that the organs are fantastic. Kids love them because they are disgustingly realistic, soft and well made. However, the clear plastic case is terribly cheaply made. It is heavily displaced and will hardly close without all the bones, muscles and organs in it. And with them inside, it doesn't fully lock into place. If you manage to align some tabs, others will appear out of place. We've been trying tediously all evening to get it working, but to no avail. We contacted Revain and they quickly sent us a replacement (I love Revain!). I've reserved the review until we've tried the replacement. The new clear plastic case is almost as bad as the first. It snaps almost completely into place, but there's always a certain section that's misaligned. And he came with a chipped edge (that doesn't help). Not sure if we'll swap it out and try a second replacement. I think we will just ask for a refund. This is a huge disappointment for my 8 year old son who has been asking for this item for months (he finally got it for his birthday a few weeks ago). Imagine you are 8 years old and so excited to receive something you have been dreaming of for a long time, but it doesn't fit right and has to be sent back. And then comes the replacement, but it's not much better and the plastic case doesn't fit together properly to hold all the parts. Edited to add: We ended up returning the 2nd and getting the 3rd (thanks Revain!) because my son really wanted this thing to work. Happy to say THIRD was a charm! This one was actually packaged differently than the other two; The box was wider with a slightly different pitch and somehow made differently. The most important thing is that this bowl really fits and holds together when all the pieces are in, so we are finally happy and my son is delighted! However I don't think I will be increasing the rating as it took 3 tries to get a product that wasn't a mess and I want people considering this product to know that there may be problems with the product they receive.
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