I love that this is so easy for me as an individual user level with such many options available through their software! The customer service can sometimes seem less than helpful at times but there are several help articles online which answer most questions quickly enough when needed (sometimes very quick!). No real complaints here - great product overall!! We use EMLO because we need fast results from across multiple countries; they’ve been more flexible recently allowing us greater control of our own searches/data filters vs having them pull everything back up again each time after changes have occurred since launch day last year.