On 102022, I purchased a DeLonghi Autentica coffee maker from the "" shop. After three days of operation, the cappuccinator stopped working, failed to dispense milk into the bowl, and when the cappuccino button was depressed, water started to pour into the tray and the coffee-squeezing container. After that, I spoke with the manager Ramis, who stated that I would be responsible for delivering the goods to them at the automobile factory. This was absurd because couriers are available to pick up orders of 400 or more, and I insisted on sending a coffee maker directly to the manufacturer, to which he responded that they don't operate that way (DeLonghi meets all the requirements, picking up the goods by courier or a specialist leaves and uses the restroom). When I arrived at the Masterkova office, the manager was perplexed as to why I hadn't taken it in DeLonghi right away. I'm sorry, but your managers are in no way informed by the system of working with suppliers. I didn't understand why till I got to your office. No money, no coffee maker today, 222022! There are no requirements for the client, and delivery is paid for by Hong Kong time (my order is for $45,000, and the parameters for considering a return are 20 days)!
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