I don't leave reviews very often but after my 2nd Bissell symphony was wasted in 2 years (the 2nd one I lost my receipt and couldn't get ANY help to replace it or fix the problem because I bought it business) Eventually I got fed up and looked for another combination of steam cleaner and vacuum cleaner. It quickly became clear to me that bissell was the only supplier of this combo on the market. Let me say I MUST have a steam function as I have a toddler and another small child who is starting to crawl. We live on a working farm with dogs, dirt and who knows what else is haunted on our hardwood floors daily. I need a sanitizing ability to sanitize the crap off my floors, literally. Now when I came across this vacuum cleaner there were only two reviews total but I decided to take a chance to see if there was anything comparable . It's a little heavier, but feels like it's built to last. I love that you don't have to hold down the button to steam while mopping, it has great suction and I also love that the water tank is removable. The price is a lot cheaper than other brands and it comes with a 5 year warranty which was the icing on the cake for me. I've only had it a day so can't confirm its durability and longevity but I'm still impressed and am leaving an honest review so it can help others decide to buy it or not! Good luck and happy cleaning! To update. Not a fan of the washable mop head. He keeps falling. I may end up making my own to match. It is also difficult for us to remove the part that it is time to replace the washable part of the cloth mop.
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