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1299 Review
61 Karma

Review on Reporting Workbench by Ray Richards

Revainrating 5 out of 5

Reporting Workbench - Useful tool albeit with minor bugs

I like that it allows you to run different types of queries such as drill downs etc into multiple tables at once without having too many tabs open or windows up for more than necessary.

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Sometimes certain functions don't show properly when there are large amounts of data being pulled through so this could be improved if possible. Overall its been very helpful especially since we've had some recent changes made by our IT department which has meant alot of downtime due to system issues but reporting work bench seems better suited towards solving these problems rather then causing them themselves! We have used RWWB primarily because initially they were not able to support us fully using other tools (such as Tableau) however over time their products functionality increased making use much easier now compared to before.

Pros
  • The ability is flexible enough in nature allowing me access almost all my desired information from numerous sources with just one click.
  • In terms customer service, responsiveness was great throughout each stage/step required i received clear answers even though sometimes things didnt quite turn out how expected;
  • Allows easy searching across various databases quickly within seconds
Cons
  • Good but not great