The DVD worked well. The VCR didn't work. Item was returned same day. I paid by credit card but did not receive a refund from my bank. The refund went to the gift card. It doesn't match the instructions. Support cannot be called to resolve the issue. Support does not take calls. Work with the bank to dispute the payment. I am a 5 year old Prime member. Revan was very disappointed! Additional Info: Revain refused to refund my credit card because I bought a mouse pad, but my credit card was charged. They took it from the gift card account and now they say they can't give me a partial refund because I used the gift card. NO!
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