The switch is working properly. The problem was that the installation CD that came with it didn't work with my Win 7 Pro as stated in the product specs. I downloaded the installer from the manufacturer's website. I then had to go to WinZip to extract and install it. It was not a standalone installation. This process was required for two computers that I wanted to use with the switch. Another problem is that I can't find a way to permanently show the control on the taskbar: it only shows up when it's needed. I'd rather see him all the time and know where he lives.
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