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Georgia
1 Level
715 Review
89 Karma

Review on MYCHANIC by Adam Madden

Revainrating 1 out of 5

Disappointing Customer Service and Low-Quality Products at the MYCHANIC Online Store

My most recent MYCHANIC purchase was an underwhelming one for me. The website is simple and straightforward to use, but the service I received was less than satisfactory. When I finally did hear back, it wasn't particularly informative or useful, so I gave up. Moreover, the quality of the products I purchased was subpar at best, and a few of the items I ordered came broken. Overall, I was disappointed with MYCHANIC and will be seeking elsewhere to fulfill my requirements for automotive tools and equipment.

Pros
  • helpful and knowledgeable customer care
Cons
  • There are no actual store addresses.