My most recent MYCHANIC purchase was an underwhelming one for me. The website is simple and straightforward to use, but the service I received was less than satisfactory. When I finally did hear back, it wasn't particularly informative or useful, so I gave up. Moreover, the quality of the products I purchased was subpar at best, and a few of the items I ordered came broken. Overall, I was disappointed with MYCHANIC and will be seeking elsewhere to fulfill my requirements for automotive tools and equipment.