I love that it is easy to use from anywhere in our organization with no need to learn how new features work or what each function does! It has been very helpful so far with getting things done faster than doing them manually - we are able save time by being more efficient!! The only thing about this software at present would be if they could improve their customer service department as there have not always seemed like knowledgeable people available when needed (especially during peak times).
We were looking into something different because most other providers had limited functionality but came across Pan hospitality suite which was quite unique since almost all others out there offered similar services without such an intuitive interface/feature set etc..