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Cyprus, Nicosia
1 Level
708 Review
52 Karma

Review on KINGMAZI by Carlos Whitfield

Revainrating 3 out of 5

Online retailer KINGMAZI fails to live up to customer expectations

I was dissatisfied with a recent purchase I made from the KINGMAZI online shop. For the protection of my infant, I purchased a gate extension, but it did not come as described or fit my gate as I had anticipated. They weren't responsive and unable to help when I contacted their customer care department. Additionally, the return policy was unfriendly to customers because I had to pay postage even though the item was broken. I feel cheated and frustrated after this experience because I expected more from a business that specializes in baby safety products. Overall, I would not advise others to shop at KINGMAZI online. They are an unreliable choice for those in need of baby safety tools due to their disregard for product quality and subpar customer service.

Pros
  • Reasonable prices
Cons
  • Shipping can be costly.