I went to the online store of KINGMAZI and bought a gate extension for the sake of my child's protection just recently. The shipment arrived very late and was broken when it arrived. When I attempted to get in touch with their customer service, I was placed on hold for more than an hour and then transferred to a representative who was unresponsive and unable to help me with my issues. In addition, despite the fact that it was advertised as being compatible with my fence, the extension did not…