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Poland, Warsaw
1 Level
722 Review
28 Karma

Review on KINGMAZI by Rhett Fifer

Revainrating 1 out of 5

Disappointed with the Lack of Attention Paid to Customers by KINGMAZI

I went to the online store of KINGMAZI and bought a gate extension for the sake of my child's protection just recently. The shipment arrived very late and was broken when it arrived. When I attempted to get in touch with their customer service, I was placed on hold for more than an hour and then transferred to a representative who was unresponsive and unable to help me with my issues. In addition, despite the fact that it was advertised as being compatible with my fence, the extension did not fit properly. When I attempted to return the product, I was informed that the company's return policy did not cover the cost of delivery, which was nearly as much as the cost of the product itself. In general, I am very dissatisfied with the subpar quality of the customer support as well as the inaccurate product description. I would not suggest KINGMAZI to anyone looking for dependable and effective infant products because I have not had positive experiences with their products.

Pros
  • Various baby items available
Cons
  • Products with inaccurate labels