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56 Karma

Review on RIMS Computer Aided Dispatch by Sean Flint

Revainrating 5 out of 5

Great customer service, but needs update

I like how it allows me to keep track of all my jobs at once as well as keeping up-to date with what is going on for each job that has been dispatched out. It also gives us an idea when we can expect our next dispatch call back from them. They have not released any updates since 2013 which makes this software very outdated. The only thing they are missing now would be being able to get notifications via text or email if there was something wrong with their equipment while working. This helps ensure safety throughout every project. We use this program daily so its definitely worth using!

img 1 attached to RIMS Computer Aided Dispatch review by Sean Flint



Pros
  • Easy navigation, easy setup.
  • Very helpful staff who work hard everyday providing excellent service
  • Great communication between employees both within departments but across areas too..it really works great even though most people don't realize until problems happen later down stream...very beneficial technology!!!
Cons
  • Some difficulties