The best thing about Fire Department Computerized Management Solutions is the ability to manage and store all of our fire department's information and assets in one place. It is very easy to use. The ability to use this software on different devices is a plus. I dislike the fact that our fire department does not have a mobile app for our staff to use. I wish that they would make a mobile app for their software. It is very easy to use, and the customer service is excellent. It is the best way to keep track of all of our fire department's information and assets in one place. We use this software to keep track of everything from fire equipment to fire insurance.