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48 Karma

Review on Q Ware CMMS Suite by Danny Poulin

Revainrating 4 out of 5

Super simple way to keep organized: Q Ware CMMS Suite

I like that it has everything in one place, which makes our day so much easier! It's super easy once you get used too - no more having multiple spreadsheets or programs open at different times trying not miss something important during an inspection/service call etc.. The only thing i dislike about this program (and we're working with them) are their customer service reps who seem very unhelpful when they answer questions from customers via email vs phone calls as well sometimes taking longer than necessary before responding back!! We use qware cms suite mainly because of its easeofuse & ability totake pictures directly into your system without needing additional software installed onto computer hard driveetc...it also allows us access all information regarding work orders / inspections online while keeping track offall employees time spent per each job order through out entire year allowing quick billing invoices upon completion if needed by client along wth.

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Pros
  • I like that it's easy/ quick / easy of use as well as easy access of information regarding time spent and billing invoices etc
Cons
  • sometimes they seem more like a time keeping system than customer service reps!! It