It is very easy to use, it has an excellent user interface which makes managing your contacts much easier than any other system I have used previously! Not that many things are annoying about this product but one thing - if you dont know how something works or what some of its functions do then there's not alot at first glance as helpful info in their help section for each feature they offer (which can be accessed from anywhere within matraks app). We're using all 3 main features we've got access too so far- Contacts / Calendar & Notes/Tasking etc.- Its great being able search through our entire contact list with ease rather searching individually by phone number like earlier systems did!
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