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Review on ScienceDesk by Todd Markel

Revainrating 5 out of 5

Review regarding MediaWiki extension OTRS Chat

I like that it has many different features to help with my day-to-day needs as well as long term projects. It's easy enough to use but also allows me to create custom modules which can be used by other people in our department or around the world. The interface could look more modernized (more appealing). There are some bugs here and there, mainly when trying to upload files from outside of your local machine. We've been using this software since we started at our current job 3 years ago now. It was great then and still works very well today!

img 1 attached to ScienceDesk review by Todd Markel



Pros
  • Very user friendly.
  • Easy access for anyone within an organization; no admin privileges required whatsoever
Cons
  • Nothing here