Having been in business since 2003 it was essential that we got something built fast & reliable so our clients never had an issue with data loss or corruption! Not only did they have immediate help but over 10 years down stream their systems are still not crashing nor has there ever once really even came close at any point while I've worked here!! It's amazing how much faster things get done when you don't keep running into issues like this.
The tool offers lot of flexibility in terms of customization which can be leveraged by any organization who wants more from their Risk Management process. It also has good integration with other tools like SAP etc., but it should have better documentation to help people understand how they could leverage this software effectively. We are solving our business problems related to data entry while performing daily operations within different verticals - Health Care Insurance industry.