I love how easy it is to use, you can do so much with this software! The interface could be better but that's just my personal opinion-others may like what they see more than me :) It doesn't have as many features of other programs out there (but then again maybe thats because i'm not familiar enough).
This program has helped us manage our accounts receivable very well; we were using another system before which was extremely complicated for someone who wasn't used too accounting systems in general or A/R management specifically - now everything flows smoothly through symphonyrm!!