Review on Trudeau Umbria Blue Desk - Maison Collection by Ellington Gardner

I ordered this mug a few weeks ago and absolutely love it. Nice sturdy shape, comfortable grip, handy lid that twists to open (unlike other travel mugs I've had that have a retractable lid that hits you in the nose as you drink), attractive finish. In fact, I liked it so much that I ordered a second one to keep at the office. Unfortunately the second one is defective. It flows out from under the lid so that the coffee runs down your chin when you sip it. I picked up this second one during the price go down so probably not worth the cost of shipping it back. However, a disappointing buying experience. I will look for another brand for my office mug. -------------- Update: I visited the order returns page and found that Revain will cover the return shipping costs as the product is defective. . That's good customer service! As the first cup was excellent I would dare to ask for a replacement for the second. Fingers crossed. --------------Second update: Revain had a replacement for me within 2 days. The replacement cup does not leak. I'm a happy customer. I have increased my star rating - for both the product and the service. Well done Revan!