The product arrived poorly packaged with almost nothing in the box so the items were still on their way to me. The screws were loose as was the main bracket resulting in severe damage to the paintwork and holes in the box resulting in the loss of some nuts and bolts. I'll be purchasing replacement class 8 screws to mount the unit so I'm not worried about lost hardware, but I was hoping the packaging would be neater. Just FYI, UPS shipping rules are what ALL shipping departments must base their packaging on, and with over 10 years of experience in this area, I know UPS requires that EVERY item be packaged so that it has a 5 foot drop without Damage. This package was far from those standards.
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