The first one that arrived was defective. It had a very big flame and wouldn't close. I requested a replacement and it arrived within two days. This works great and will last longer than you think. I am satisfied with the customer service, everything was done very quickly. The return process is much more complicated. Couldn't go to Kolya, no no I need to find a UPS store about 25 miles from me. I was supposed to call a UPS courier but apparently I missed it. Now I have to find it and bring it there. Oooh gotta find it first Oh, and if you don't, they'll charge you again.
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