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Review on πŸ“· eufy Security Solo IndoorCam C24 2-Cam Kit: High-Resolution 2K Security Indoor Cameras with Wi-Fi, AI-Powered Monitoring, Voice Assistant Compatibility, Night Vision, Two-Way Audio by Daniel Warren

Revainrating 4 out of 5

Always offline, complete nonsense

These cameras have good image quality. Setup is very easy and the app is well designed; However, these cameras almost always show up as disabled in the app, even though they show up as connected to my home network. After further research I found this to be a common occurrence and other people were having the same difficulties I was having when contacting Eufy support. The first support offer is to test the cameras on another network, then they offer a replacement, and finally after the replacement doesn't let you stay connected they want a full refund. They don't offer any real solutions to fix the disconnection problem, just scenarios to answer the problems. It would be really nice to find a company that genuinely stands behind their products and makes a genuine attempt to fix an issue with their product, especially if it's an issue that seems to be plaguing a lot of users. When you really want and need cameras to work. , you need to connect the cameras to smart plugs to permanently reset them. This step is absolutely unacceptable for the product to work. I hope Eufy makes a genuine attempt to fix this egregious issue, but based on my experience with product support, I'm not holding my breath. I highly recommend buying another camera as these cameras are bullshit with the shutdown issue.

Pros
  • Few competitors
Cons
  • ---

Comments (9)

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October 30, 2022
Changed from Nest to Eufy
October 24, 2022
Set up in eufy to port to HomeKit from their app! It works!
October 24, 2022
Constantly offline, absolute garbage
October 23, 2022
Picture quality eufy vs. wyze
October 21, 2022
Execptional for Apple Homekit / Securekit
October 19, 2022
The (could be) king of HomeKit cameras.
October 11, 2022
No offline recording; disappointing definition of β€œ2k”
October 11, 2022
Does NOT integrate with Homebase 2
October 09, 2022
Does NOT offer 2k resolution when using continuous recording.