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Review on Puro Sound Labs BT2200: Safeguarding Children's Ears with Studio-Grade Audio Quality – Volume Limited Kids' Bluetooth Headphones by Joseph Lang

Revainrating 5 out of 5

Incredible customer service!

I have 4 pairs of these headphones that we bought for the kids and I will not hesitate to buy another pair tomorrow. They worked flawlessly with both wired and wireless connections, and the sound was on par with the much more expensive sets I've had in the past. Even more amazing is their customer service, they really go above and beyond. We had a pair that the kids dropped and the headphones broke, not a design flaw but a perfect hit as they survived 4 young children and all sorts of abuse. I called the company to inquire about ordering a replacement part to fix them and they said "Absolutely not, we'll send you a brand new pair"! To go even further, it turns out that they are also based in San Diego and in fact sent an employee to pick me up while I was shopping at UTC with a brand new replacement set including the new hard case which they are now shipping. This is a company that not only makes a great product, but supports it. Stop looking and just buy them, you won't regret it.

Pros
  • Pleasant to use
Cons
  • old