Item arrived damaged. See photos. But I had no choice because I had to mount the toilet seat immediately. The product was packaged well so I suspect this toilet seat was installed by another customer, removed and returned by that customer, repackaged by the dealer and sent to me. Installation was easy except the hinges were flush with the toilet. Raising the seat to make sure it was 90 degrees and tightening the bolts at the same time solved the problem.
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