Takes temperature very slowly compared to the temperature sensor we are using. Spoke to Nicole from Tech Support: Asked for help locating software on the USB data transfer website. There are no updates available for this tester. This is a brand new block that just came out. Still in the first version of the software. It's not on the site because it doesn't exist. MH - On your scale you have 5 settings (hay/halogen, straw, hay silage, corn silage, alfalfa), we want to create 3 new settings of our own 6-7-8 based on our product differences and density. Answer: The device was not designed for anything other than 5 pre-programmed scales. You cannot program anything on this product. The product we are testing has different densities and a higher moisture content. We don't want to apply a different moisture balance to the corn silage scale from one density to another. If we had our own 6-7-8 scale, I would use a 6 scale for one product density, a 7 scale for another product density, and an 8 scale for another. Right now I have to use corn silage for all of our products and make adjustments for different densities, which is inefficient. I would like to have my own 6-7-8 scale so when going from one density to another I would simply choose 6, 7 or 8 like others do when going from hay to straw or silage (5 scales). Answer - Again, the device is not programmed to input its own scales. You must select one of the 5 scales we offer and apply a moisture correction if necessary. So we cannot program this unit and are limited to the 5 pre-programmed scales they have provided. She recommended using the scale closest to our product and humidity correction where necessary.
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