When it arrived the box it came in was quite crumpled and the plastic cover of the box was hanging from one of the few plastic ties that remained intact. There was a dent on the left. the side of the metal case where the screen rolls in, as you can see in the photos. I spoke to Revain and they emailed me the seller. I suggested they give me a discount/partial refund so I didn't have to return and wait for a new one to be shipped. From some of the other reviews I read I assumed this would be a waste of time as the next one would likely be damaged as well. After several emails back and forth, the seller returned the partial refund I was offering. It's the best I could find at this price point and fits almost perfectly into my environment. The metal box is fairly light and not very strong, but I don't intend to take it off and move it around or play with swords. with that, so it's not a problem for me. The lighter the weight the better as this is the case in a 5 wheeler RV which is why you always have in mind the old adage "grams = ounces, ounces = pounds”. The spring mechanism inside seems to work well. It's a bit noisy when moving up and down, but as long as it works, I think it's ok for this app. If I had paid more money I wouldn't want to deal with the noise. The next newer RV I install I will most likely spend on a nicer power screen as this will be used almost every night. This is the first week or so, but thankfully that's no longer the case. Represents colors beautifully even in daylight. Actually the screen shot I posted was the first six million man episode from the 1970's so it looks pretty retro, it looks a lot better with newer programming. The screen hangs fairly well, with no serious creases. I maintain a constant temperature of 74 degrees with a humidity of about 27%. If the torsion springs hold up and down decently I would buy them again for another budget application.
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