The headphones were obtained from the authorized Samsung online store. After further operation, it was discovered that the sound quality is comparable to that of Chinese analogues. However, it is still possible to talk on the phone, and communicating in various conferences (via Zoom, Skype, etc.) is a complete ordeal. Your interlocutors have a hard time hearing you, and the connection is continuously being severed. Even if there are no known issues with the Internet. After three months of use, the sound in one of the headphones became practically impossible to differentiate from the other, which is the same problem that many other people have "caught" with these headphones. The conclusion reached by the service center was that, as was the case with everyone else, dirt had accumulated on the membrane. Repair denied. Nothing even like similar has ever taken place with any of the headphones (And, believe me, I had a lot of them). Why can't the dirt on the membrane be cleansed, and why are the headphones that cost 10,000 dollars going in the trash? (an independent examination costs 6 thousand). And if one is to believe the reviews, this is the typical reaction that service centers provide. This is utter garbage, and you should avoid it.
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