Review on AA-Racks J-Bar Rack: Premium Roof Top Mount with 16 Ft Ratchet Lashing Straps for Canoe, SUP, and Kayaks on SUV Car Truck by Gabriel Salleh

The metal plate holding the rack to the roof rack broke while driving down the Autobahn at 60mph on a windless day. I want to request a refund but I can't contact anyone. I've only had them for a few months and I'm VERY disappointed. Do not buy if you value your boat and/or safety on the road.****UPDATE**** Even though Revain's refund period for this product has passed, I was able to (several) deal with the shipping company with no problems Contact them and they sent me a shipping label and made it easy to get a full refund. Adjusted from 1 star to 2 because of customer service. Leaving such a low rating because a malfunction has caused a dangerous, potentially life-threatening situation on the track is simply not acceptable.