I like that it's easy to use, has all of my projects in one place so i can easily see what needs attention or not as well as when things are due. It would be nice if you could have more than 1 person working with your account but otherwise we love this app! We don't really dislike anything about klaro at this time. The only thing that comes up occasionally is having multiple people editing documents which causes some confusion especially since sometimes they edit each other out. Having everything for our work together (contracts/documents) under one roof makes life easier for us!